Newborn & Infant Care
Frequently Asked Questions
How does the Newborn Care Directory work?
The directory connects parents with qualified newborn care specialists, postpartum doulas, and night nurses. You can search by location, experience, and specific care needs to find the perfect match for your family.
Is there a fee to search the directory?
Searching the directory and contacting caregivers is completely free for parents and caregivers. Our mission is to simplify the process of finding high-quality newborn support.
How do I join as a caregiver?
Certified professionals can create a profile by clicking the 'Join as Caregiver' button. You will need to provide your qualifications, experience summary, and service rates for review.
Are caregivers background checked?
We encourage all caregivers to display their background check status on their profiles. Parents are also advised to conduct their own interviews and reference checks as part of the hiring process.
How do listings and payments work?
Caregivers can list their services via a subscription or individual post. Payments for care services are handled directly between the parent and the caregiver to ensure transparency and trust.
Can I cancel my caregiver listing?
Yes, caregivers can manage their listings through their dashboard and can pause or cancel their subscription at any time. Your profile will remain active until the end of the current billing cycle.
Still Have Questions?
We're here to help you navigate your journey with confidence. Whether you're a parent seeking care or a caregiver looking to join our directory, our support team is ready to assist with any inquiries.
